Forum Discussion
Solved
Freezing and black screen problems (Build 22504)
In the latest Windows 11 Build Insider Dev (22504), from time to time, my computer completely freezes. The mouse and keyboard stop working, although the screen still shows image. When trying to use t...
- Try update your graphic card driver.
Try boot into the Clean Boot , take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
See if the problem persist?
Try update your graphic card driver.
Try boot into the Clean Boot , take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
See if the problem persist?
Try boot into the Clean Boot , take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
See if the problem persist?
A graphics driver update was available.
I just performed the update and so far, everything is working correctly.
I will keep updating the information. Hopefully the screen won't freeze again.
Thank you very much!
I just performed the update and so far, everything is working correctly.
I will keep updating the information. Hopefully the screen won't freeze again.
Thank you very much!
- Thank you for the update and hopefully the issue have been solved.
Please let us know if the problem persist?- For the moment, it has not frozen again, everything perfect. Thank you!
- Welcome 🙂