Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
nikitat1260
Oct 11, 2019Iron Contributor
HotCakeX Confirm. I have this problem, too. I also noticed that if after turning off the power button turn on the device and then click the shutdown and restart immediately after turning on the device works as it should.
Buffy2019
Nov 04, 2019Copper Contributor
nikitat1260 This is a helpful thing to try, except i cant even get past the endless circle at boot, no hdd activity whatsoever, nothing....but at least i found a potential solution...
Not even sure how this thing even happens...its been working fine forever, then it suddenly starts not completing the shutdown process...and yada yada yada like we've heard. I'll keep tabs on the thread...
- HotCakeXNov 04, 2019MVPWhich insider build are you using?