Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
RonSmithJr
Oct 19, 2019Copper Contributor
Yes I am, the latest version of windows 10 insider update just sticks on restart on me. It's been doing that since more than 24 hours ago. I keep killing the power and it starts up fine it's just when it tries to update, the required restarting the computer sticks. I didn't know if it's my computer going bad or the latest windows insider has problems.
- HotCakeXOct 19, 2019MVP
go to Windows update and click check for updates.
also see the top of this post, it's fixed
- shawnpenoyerOct 21, 2019Copper Contributor
I cant install the new update to fix the restarting issue because it doesnt allow the restart to complete.HotCakeX
- fitzrovianOct 19, 2019Copper ContributorIt's not fixed.
- HotCakeXOct 19, 2019MVPHi,
just to be sure, you did install the new update that was released After build 19002, right? which bumps your Windows version to 19002.1002.