Forum Discussion
[FIXED] Anyone else having OneDrive high CPU usage problem after upgrading to build 19564?
- Feb 20, 2020
HotCakeX Eddie Leonard AndrewSienx jetsk1 Magnus Broman dimman24 tooth1971 BenC Matteox E-pgt
The problem is solved in the today's Windows insider fast ring build 19569
We fixed an issue resulting in OneDrive not working and using an unexpectedly high amount of CPU for some Insiders on the previous build.
Well, not only that. OneDrive started multiple copies, uses nearly all of the CPU, but also, it doesn't work.
I've no access to cloud files, It can't be uninstalled, or older version installed.
I've got to roll-back this build, I suppose.
- HotCakeXFeb 13, 2020MVPHave you tried reinstalling OneDrive?
- AndrewSienxFeb 14, 2020Copper Contributor
Yes, a few times, but it is not possible to make it work here.
If I try to load a common downloaded version, it states, that I have newer already and I have to uninstall it before.
But uninstall just doesn't work. There are two scenarios:
1. Nothing happens - I just click at the Uninstall button and nothing happens. But after some restarts...
2. I've got alert, that there is no onedrivesetup.exe in some locations. I copied the old onedrivesetup.exe there and it worked with uninstall.
I changed nothing because downloaded setup installs onedrive, but it doesn't work again.
Worse after restoration to the previous build, onedrive still doesn't work. Uff.
Here at least the trick with providing onedrivesetup.exe to uninstall works and downloaded setup installs working onedrive.
So, on the new build, one drive is dead - both versions new (from the new build) and old (from download).
About this strange location, from which Uninstall tried to start onedrivesetup.exe.
Once that was c:\Program Files (x86)\Miscrosoft OneDrive\19.232.1124.0005\
But the second time I installed a new build, that was C:\Users\Me\AppData\Local\Microsoft\OneDrive\19.232.1124.0005_1
- HotCakeXFeb 14, 2020MVPSpoiler
AndrewSienx wrote:Yes, a few times, but it is not possible to make it work here.
If I try to load a common downloaded version, it states, that I have newer already and I have to uninstall it before.
But uninstall just doesn't work. There are two scenarios:
1. Nothing happens - I just click at the Uninstall button and nothing happens. But after some restarts...
2. I've got alert, that there is no onedrivesetup.exe in some locations. I copied the old onedrivesetup.exe there and it worked with uninstall.
I changed nothing because downloaded setup installs onedrive, but it doesn't work again.
Worse after restoration to the previous build, onedrive still doesn't work. Uff.
Here at least the trick with providing onedrivesetup.exe to uninstall works and downloaded setup installs working onedrive.
So, on the new build, one drive is dead - both versions new (from the new build) and old (from download).
About this strange location, from which Uninstall tried to start onedrivesetup.exe.
Once that was c:\Program Files (x86)\Miscrosoft OneDrive\19.232.1124.0005\
But the second time I installed a new build, that was C:\Users\Me\AppData\Local\Microsoft\OneDrive\19.232.1124.0005_1
Thanks, I won't bother trying to uninstall it then, be careful though, check your recycle bin in OneDrive web version and see if there is anything in there that is not supposed to be.
I'm saying that because this bug and out of sync files might make OneDrive think you are deleting something.
I have put all of my important files on my OneDrive (+100GB) because I'm using Windows Insider and so putting my files on my OneDrive helps me not worry about Windows messing with my local files, or in case Windows doesn't boot up etc.
Anyway I hope they add this problem to the list of known issues at least
- jetsk1Feb 14, 2020Copper Contributor
HotCakeX I've tried re-installation and it doesn't work. I then installed an earlier build of OneDrive and that worked UNTIL it decided to automatically upgrade itself to the latest version. The latest version of OneDrive is the issue here. It loads into memory, leans on the CPU but does not operate it's sync functions nor does it show in the task-bar tray. This is happening on both my PC's.
- HotCakeXFeb 14, 2020MVP
jetsk1 wrote:HotCakeX I've tried re-installation and it doesn't work. I then installed an earlier build of OneDrive and that worked UNTIL it decided to automatically upgrade itself to the latest version. The latest version of OneDrive is the issue here. It loads into memory, leans on the CPU but does not operate it's sync functions nor does it show in the task-bar tray. This is happening on both my PC's.
So latest version of OneDrive is incompatible with the latest version of Windows insider fast ring.
I'm also using OneDrive insider