Forum Discussion
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Feb 04, 2024Fingerprint Reader Won't Work
My fingerprint sensor wasn't working to sign into my laptop so I removed it and tried setting it up again but every time I try and add my fingerprint it says I can't add the same one but it won't let...
Reza_Ameri
Feb 06, 2024Silver Contributor
Check with the Dell's support.
Deleted
Feb 07, 2024Already did they couldn't figure it out.
- Reza_AmeriFeb 07, 2024Silver ContributorTry performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Try enable services related to fingerprint and disable others.