Forum Discussion
Deleted
Feb 04, 2024Fingerprint Reader Won't Work
My fingerprint sensor wasn't working to sign into my laptop so I removed it and tried setting it up again but every time I try and add my fingerprint it says I can't add the same one but it won't let...
Reza_Ameri
Feb 04, 2024Silver Contributor
Try run Windows Update and download and install all updates.
Where are you downloading the driver?
Are you downloading driver from Windows Update or device's manufacturer website?
Where are you downloading the driver?
Are you downloading driver from Windows Update or device's manufacturer website?
- DeletedFeb 04, 2024
i have installed all windows updates and all drivers are installed. i download the drivers from dells website because i have a dell laptop. i have also tried uninstalling and reinstalling the drivers. Reza_Ameri
- Reza_AmeriFeb 05, 2024Silver ContributorTry uninstall the driver and then run Windows Update to see if it is being offered in the Windows Update?
Make sure report this issue using the Feedback Hub app.
Also try contact the Dell's support.- DeletedFeb 06, 2024I just tried that and it didn't work. I uninstalled it rebooted then did the windows update and rebooted and it did install it but its still saying the same thing.