Forum Discussion

Copper Contributor

Jul 20, 2021

Fingerprint reader not working in Windows 11

So recently I have installed a version of Windows 11 through the Dev channel on both my desktop and my laptop. My laptop (Lenovo IdeaPad 14 15ARE) has a fingerprint reader (ELAN WBF) which I used occ...

The_Martian

Copper Contributor

Feb 26, 2022

Sigh.. You see that is the problem. There are no Drivers for it (Windows doesn't detect any new drivers). So it never gets to the installed point. My point was that This was a microsoft device (sold in the microsoft store btw). For some silly reason they discontinued it.. Now that they are in fashion again, it would be nice if they put out some drivers that would work for windows 10/11 (not just XP) (and that is if you can find them).

Reza_Ameri

Silver Contributor

Feb 27, 2022

You may try contact the Lenovo's support too and report this issue, take a look at:
https://support.lenovo.com/us/en/

Reza_Ameri
Silver Contributor
Mar 01, 2022
It is good idea to check with Lenovo , may be there could be known issue or conflict drivers.
Otherwise, report this issue using the Feedback Hub app.
The_Martian
Copper Contributor
Feb 28, 2022
Reza_Ameri Small problem.. As I said before this is not a lenovo Fingerprint reader... It is a Microsoft Print reader.