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Lucas_v's avatar
Lucas_v
Copper Contributor
Jul 20, 2021

Fingerprint reader not working in Windows 11

So recently I have installed a version of Windows 11 through the Dev channel on both my desktop and my laptop. My laptop (Lenovo IdeaPad 14 15ARE) has a fingerprint reader (ELAN WBF) which I used occ...
Lucas_v's avatar
Lucas_v
Copper Contributor
Jul 21, 2021
Okay I have done that. Is it possible that has to do with that I'm in the Dev channel and am using a testing version of Windows 11?
Reza_Ameri's avatar
Reza_Ameri
Silver Contributor
Jul 21, 2021
Great, Windows 11 is still under testing and evaluation and having issue with device and drivers are normal, by sending feedbacks the Windows team would be able to investigate and take actions to resolve these issues.
  • DennisWin's avatar
    DennisWin
    Copper Contributor
    Feb 23, 2022

    For those that have solved this, any guidance? 

    • DennisWin's avatar
      DennisWin
      Copper Contributor
      Feb 23, 2022
      I got it to work. You need to remove all of your old fingerprints and start fresh. It wouldn't add my fingerprint until I removed my old one.
      • The_Martian's avatar
        The_Martian
        Copper Contributor
        Feb 24, 2022

        DennisWin Nothing.. I cannot even load the Drivers for it.. As I said this fingerprint reader is from 2004.  I did a clean install of windows 10, and there were no drivers for it.. I couldn't get it to work, so there are no old fingerprints.  Would be nice if you could explain how you got it to work.  I am sure a whole bunch of us would appreciate it.

         

        Thanks

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