Forum Discussion

Copper Contributor

Jul 20, 2021

Fingerprint reader not working in Windows 11

So recently I have installed a version of Windows 11 through the Dev channel on both my desktop and my laptop. My laptop (Lenovo IdeaPad 14 15ARE) has a fingerprint reader (ELAN WBF) which I used occ...

Reza_Ameri

Silver Contributor

Jul 20, 2021

Try open start and search for feedback and open the Feedback Hub app and report this issue.

Lucas_v

Copper Contributor

Jul 21, 2021

Okay I have done that. Is it possible that has to do with that I'm in the Dev channel and am using a testing version of Windows 11?

Reza_Ameri
Silver Contributor
Jul 21, 2021
Great, Windows 11 is still under testing and evaluation and having issue with device and drivers are normal, by sending feedbacks the Windows team would be able to investigate and take actions to resolve these issues.
- DennisWin
  Copper Contributor
  Feb 23, 2022
  For those that have solved this, any guidance?
  - DennisWin
    Copper Contributor
    Feb 23, 2022
    I got it to work. You need to remove all of your old fingerprints and start fresh. It wouldn't add my fingerprint until I removed my old one.