Forum Discussion
tahapathan1441
Aug 10, 2024Copper Contributor
fingerprint and facial recognition is unavailable
when i am using windows 10 i am able to use my fingerprint and facial recognition lock. after updating to windows 11 insider i am not able to use this. can you solve this problem
Nguyenais
Aug 16, 2024Bronze Contributor
The biometrics sensor on your PC will not work if it is dirty, or if your finger isn’t clean. Please clean your finger and the sensor.