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Onelove53's avatar
Onelove53
Copper Contributor
Jun 13, 2025

Failed to install on ‎6/‎13/‎2025 - 0x800f0991

#UNSOLVE TECH ISSUES>Not allowing me to type into to search task bar!>   <>Contact the help desk earlier today 06/13/2025 UNSOLVED Tech. Issues! chat agent redirected me with this response: Kin...
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datanerd_17's avatar
datanerd_17
Copper Contributor
Jun 14, 2025

I have also been experiencing this same error when attempting to install the same update. 

Did you check the compat log in:

C:\$WINDOWS.~BT\Sources\Panther\CompatData*.xml

You can upload it to a LLM chat like Co Pilot or ChatGPT and it will tell you the blocks you may be experiencing. It's just faster than trying to go through the logs yourself. 

I have a Microsoft driver that was blocking my upgrade. oem.52(Printer) Ended up force deleting it as I don't have any printers nor use the PDF service. 

 

However, there is another Generic Block preventing my device from updating even after deleting the driver. 

 

Apparently, there is a device channel that is currently blocked and Microsoft is working on a fix. I assume you are probably on that channel as well. 

I was able to install the .4441 beta update but still can't install the .4250 Build release upgrade. 

I am actually curious what your PC specs are to see of there is a common variable. I am on a custom build:

  • Asus z690 Formula Motherboard (updated bios and firmware)
  • 12th gen i1712700k CPU
  • 64GB DDR5 Ram
  • 2x 2TB NVME SSD's
  • Gigabyte RTX 4090 GPU (updated GPU firmware and NVIDIA drivers.

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