Forum Discussion

CalahanReed's avatar
CalahanReed
Iron Contributor
Apr 18, 2025

Explorer.exe in constant crash restart loop

Hi hoping someone might be able to help.

I recently installed the latest MS updates, and after rebooting my PC and logging back in, explorer crashed after a few seconds, then restarted and continued in this loop every few seconds.

After doing some investigation I've found that the update causing the issue is:
KB5048292 - Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 version 22H2 x64

I was able to restore from a backup and test installing each update separately to find which caused the issue.

As far as I can see there is no way no to uninstall this update, or even stop it from installing. I did try using the Show/Hide Updates tool, but it doesn't list this update as an option, although I believe the tool may no longer be supported now.

2 Replies

  • After you uninstall the troublesome update, check for new updates to see if Microsoft has released a fix for this issue:

    • Go to Settings > Update & Security > Windows Update.
    • Click on Check for updates.
  • Since you’ve identified the specific update causing the issue, check the Microsoft support forums or the Windows support pages for known issues with that update. Often, other users will share similar experiences, and Microsoft may provide additional information or workarounds.

Resources