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adilson_capita's avatar
adilson_capita
Copper Contributor
Jun 13, 2025

Error during update Cumulative Update for Windows 11 Insider Preview (10.0.26120.4250) (KB5060820)

Hi,

After downloading I restart my computer to install the update and the 10th time I get an error when I reach 22%.

Can someone please advise me what to do?

Thanks!

2 Replies

  • Saomrui's avatar
    Saomrui
    Iron Contributor
    Jul 13, 2025

    When a Windows 11 Insider Preview update like KB5060820 repeatedly fails at 22%, it could be due to corrupted update files, system file issues, or compatibility problems. First, run the Windows Update Troubleshooter via Settings > System > Troubleshoot > Other troubleshooters > Windows Update, and follow the prompts. You can also try resetting Windows Update components manually using Command Prompt with administrator privileges.

  • Hordwong's avatar
    Hordwong
    Iron Contributor
    Jul 10, 2025

    Since you're on an Insider build, some updates may be more prone to issues due to ongoing development. If none of the above works, you might consider rolling back to a stable build or clean installing the latest stable release, especially if the Insider preview is causing persistent problems.