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ERROR - Some users, entities and locations are banned from using this service
Error
We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed. If you believe that you encountered this problem in error, please try again. If the problem persists, you may Contact page for assistance. Refer to message code 715-123130 and 2eb9bb18-95f6-4eaf-9965-694a8d8aa56f.
Im getting this error while trying to download windows 11 insider build.
Any issues?
3 Replies
I have used cloudflare warp like 6months ago. i guess that might have created this problem. but currently i dont have cloudflare warp or any vpn. how can i escalate this to microsoft support and get it resolved.
Any Microsoft support for Business, I believe can be resolved here
https://support.microsoft.com/en-us/support-for-business
And any Microsoft support for Consumers can be resolved in the Community Support Forum here
https://answers.microsoft.com/en-us/
Or you can find out how to contact Microsoft Support here
https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-chat-with-microsoft-support/047491a4-82bc-431f-9237-0e644fa8ec31 (a direct link is not allowed here)
I recommend consumers to first ask in the Consumer Support Forum.
I hope the issue will be resolved.
...leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed...
Anything that prevents Microsoft.com from knowing your identity or location?
