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StevenGarcia's avatar
StevenGarcia
Copper Contributor
Jul 27, 2024

"Encountering Error: Unable to Sign In with Correct PIN. Assistance Required."

Greetings,

 

I recently encountered an access issue with my admin account following the Windows 11 update. Despite Windows Hello functioning correctly, I found myself unable to log in as my PIN seemed to be locked. Attached is a screenshot of the screen I encountered.

 

Regrettably, this account solely relied on a PIN with no alternative password option for access or PIN reset. Consequently, my options are limited as a non-admin user.

 

I seek guidance on resolving this predicament. Thank you for your support in advance!

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