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lucat's avatar
lucat
Copper Contributor
May 29, 2025

Driver update error

Hello everyone and sorry for disturbing or making dumb questions. Windows Update detects a driver update for a dolby software component (Dolby - SoftwareComponent - 3.30702.720.0), but when I try to install it, I get this error code: 0x80070103

Because of this, I'm not able to install the new Canary build on my computer. The canary build is: Windows 11 Insider Preview 27863.1000 (rs_prerelease)

This update fails and gives me the error code 0xc1900101

I tried to update manually the driver (i downloaded the driver from windows update catalog and then installed it via Device Management) and use wushowhide.diagcab (which was retired, so it wouldn't work), but eventually failed miserably. A thing that I noticed when trying to manually update the driver is that windows update was trying to install the same version of the driver that was already installed. What should i do now? Thanks in advice.

3 Replies

  • Thatcherw's avatar
    Thatcherw
    Iron Contributor

    Error 0x80070103 usually means Windows Update is trying to install a driver that it thinks is new, but it’s actually the same version already installed. Sometimes, Windows Update gets stuck trying to install the same driver repeatedly.

  • AldenGrove's avatar
    AldenGrove
    Iron Contributor

    Error code 0x80070103 during driver installation indicates a "Driver is already installed" or "No new driver found" situation, often occurring when Windows Update or manual install attempts to update a driver that's already present.

  • Amiassr's avatar
    Amiassr
    Iron Contributor

    Driver conflicts are common during Insider builds because they’re cutting-edge and sometimes incompatible with certain hardware. Removing or updating the problematic driver usually solves the issue.

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