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Cumulative Update for Windows 11 Insider Preview (10.0.22622.590) Error code: (0x80073712)
Tried updating to Insider Preview 10.0.22622.590 but I keep getting error:
Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)
Have searched on how to get past this plus ran Update Troubleshooter but no luck.
Please help.
4 Replies
You've already tried the built-in Update Troubleshooter, but you can try running the Microsoft Support and Recovery Assistant. This tool can help troubleshoot issues and repair problems with Windows Update.
Error 0x80073712 usually means the Windows component store is corrupted, so the update can’t apply properly. This is common on Insider builds.
Try this first (works in most cases):
1. Open Command Prompt (Admin) and run:
DISM /Online /Cleanup-Image /RestoreHealth
2. After it finishes, run:
sfc /scannow
3. Reboot and try Windows Update again.
If it still fails, reset Windows Update components:
net stop wuauserv
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start bits
Reboot and check for updates.
If none of that works, the most reliable fix is an in-place repair upgrade:
- Download the latest Windows 11 ISO
- Mount it and run setup.exe
- Choose Keep personal files and apps
This repairs the component store without reinstalling Windows and usually clears 0x80073712 completely.
The error code 0x80073712 indicates that some update files are missing or corrupted, which is preventing the update from completing. Since you've already tried the Windows Update Troubleshooter with no success.
Run the Windows Update Troubleshooter, or use the command prompt to execute
sfc /scannow` and `DISM /Online /Cleanup-Image /RestoreHealth
