Forum Discussion
Cumulative Update for Windows 11 (10.0.22000.100) (KB5004300): Install error - 0x800f0989
- Jul 31, 2021
Miaomiaoywww + anyone else that stumbles on this thread - I managed to solve this.
It was really tricky but I noticed in the cbs.log file that the majority of packages failing were ja-JP and en-GB language packs.
To solve it, I switched my OS to US English and removed the additional language packs using DISM. After doing so, I was able to get a clean sfc /scannow + a clean DISM healthcheck.
After that, I restarted my machine and retried the upgrade, which was installed successfully.
After upgrading to the latest Windows build, I just reinstalled the language packs and removed US English again 😅
It seems the way language packs are bundled has indeed changed with Windows 11, so I'm guessing there are some teething issues.
Hope that helps!
morrisoncole after this is done why still its not updating
- morrisoncoleAug 05, 2021Copper ContributorI'm not sure - I guess there could be a few different causes - have you checked the cbs.log to see if there's anything unusual printed there?
- gptshubham595Aug 05, 2021Copper Contributornothing seems unusual
- morrisoncoleAug 06, 2021Copper Contributor
Had a quick look, the only thing I noticed was this line from your DISM.log:
2021-08-05 12:46:26, Error DISM DISM Package Manager: PID=21304 TID=2104 Failed to get the full path to source location: WIM:D:\WINDOWS+11+BUILD+10.0.22000.100+(KB5004300)+ISO+UPGRADE+64-BIT\sources\install.wim - CPackageManagerCLIHandler::Private_ValidateCmdLine(hr:0x80070057)
I'm not sure if that is a problem or not though, but it looks like you're using the .100 wim, which is a mistake I made too. In the end I used 10.0.22000.71 since that was the version I was stuck on before upgrade. I'll update my post.
- gptshubham595Aug 05, 2021Copper Contributor
- Mahan_13841211Aug 05, 2021Copper ContributorExcuse me, can you please explain in full, please?