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Isaaccom's avatar
Isaaccom
Steel Contributor
Apr 22, 2025

Installed win 11 on an Asus laptop P5QC and it locked me out after screen went black

At boot get this


Then Pin screen


I enter Proper PIN, and I get this weird message I have never seen on any of my PC
The install took me hours.
The install worked and it is registered to my windows account
OS is on a SATA drive

I installed diskgfenius
Set a clone for a hot migration to an NVME drive
Disk Genius said was doing a system snapshot
After 10 minutes the screen when black, no signal
Laptop was off, it is plugged in to wall

I rebooted and now I get this weird message

Do I have to start over, nuke the whole stupid SATA drive?
The SATA drive is abysmally slow.

I started the OS install this AM, it takes hours and has to do the install, look for updates, download the OS again. I used this USB Media creator from MS on a another PC and it worked fine, and I made it 2 days ago, so you would think the OS is current.

So far today nothing but a pain with this laptop.

I thought maybe the OS shut off the display as I am using the laptop on an external HDMI port, it has no built-in display anymore.

1 Reply

  • CASSOLE84's avatar
    CASSOLE84
    Iron Contributor

    Press F8 to enter Safe Mode to reset your password when restarting your computer, or you can unlock it online with your Microsoft account.