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scandib's avatar
scandib
Copper Contributor
Dec 26, 2021

Computer won't stay asleep

My Win 11 computer will stay asleep when I manually put it to sleep from the Start menu, but when it tries to go to sleep automatically, per Power settings, it immediately wakes up again. This has happened on two separate computers, an older one and a newer replacement, both built by me, with all different components except for a Radeon graphics card that I carried over from the older one to the newer one. Could that be the problem? (lastwake points only to the mouse and keyboard, which aren't touched.)

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try update the graphic card driver.
    Did you face this issue in the Windows 10?
    Try update your firmware.
    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    • scandib's avatar
      scandib
      Copper Contributor

      Thanks, Reza. Yes, I had the same issue in Windows 10. And I have tried updating the graphics card driver, but not the firmware. I will see if that is an option. 

       

      Ditto for Feedback hub, thanks again!

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Welcome, even if the problem have been solved, make sure report it using the Feedback Hub app so the Windows team would be able to investigate it.

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