Forum Discussion
Common Errors and Explanation of What they Mean
The following table lists the most common upgrade and installation errors and some things you can try to fix them. If you continue having problems upgrading or installing Windows, contact Microsoft support.
ErrorWhat it means and how to fix it
0xc1900223 | This indicates that there was a problem downloading and installing the selected update. Windows Update will try again later and there is nothing you need to do at this time. |
0xC1900208 – 0x4000C | This could indicate that an incompatible app installed on your PC is blocking the upgrade process from completing. Check to make sure that any incompatible apps are uninstalled and then try upgrading again. |
0xC1900107 | A cleanup operation from a previous installation attempt is still pending, and a system restart is required to continue the upgrade. Restart the device and run setup again. If restarting device does not resolve the issue, then use the Disk Cleanup utility and clean up the temporary files and the System files. For more information, see Disk cleanup in Windows. |
0x80073712 | A file needed by Windows Update is likely damaged or missing. Try repairing your system files: In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that appears, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key.
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0xC1900200 – 0x20008 0xC1900202 – 0x20008 | This may signify that your PC doesn’t meet the minimum requirements to download or install the upgrade to Windows 11. Learn more about the minimum requirements for Windows 11. |
0x800F0923 | This might indicate that a driver or other software on your PC isn't compatible with the upgrade to Windows 11. For info about how to fix this problem, contact Microsoft support. |
0x80200056 | This could mean that the upgrade process was interrupted because you accidentally restarted your PC or signed out of your PC. Try upgrading again and make sure your PC is plugged in and stays turned on. |
0x800F0922 | This error might mean that your PC couldn't connect to the Windows Update servers. If you're using a VPN connection to connect to a work network, disconnect from the network and turn off the VPN software (if applicable) and try upgrading again.
The error could also mean there isn't enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition. |
Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer.
Error: Failure configuring Windows Updates. Reverting changes. | These are generic errors that might appear any time a Windows update fails. You'll need to determine the specific error code to investigate how to best resolve this problem.
You can find the error code for the failed update by viewing your update history. Look for the update that wasn't installed, note the error code, and then contact Microsoft support.
To view your update history in Windows 11:
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Error: The update isn't applicable to your computer. | This error might mean that your PC doesn't have the required updates installed. Check to make sure that all important updates are installed on your PC before you try upgrading. |
0x80070070 – 0x50011 0x80070070 – 0x50012 0x80070070 – 0x60000 | This likely indicates that your PC doesn’t have enough space available to install the upgrade. Free some space on the drive and try again. Get tips for freeing up drive space |
0x80300024 | The specified disk operation is not supported by the target disk, partition, or volume. Make sure your machine meets the minimum requirements to install Windows. |
0x80070002 0x20009 | The system cannot find the file specified. If you have a disk or disks where you are not installing Windows 11 on, remove those disks. |
0xC1900101 0x20017 0xC1900101 0x30017 | A driver has caused a problem. Disable or remove all 3rd party antivirus or antispyware from your system. Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. Contact your hardware vendor to obtain updated device drivers. |
0x8007042B 0x4000D | Windows Setup terminated unexpectedly due to another process running in the background.
When you start Windows by using a normal startup, several applications and services start automatically, and then run in the background. These programs include basic system processes, antivirus software, system utility applications, and other software that has been previously installed. These applications and services can cause interference when you attempt to upgrade to the latest version of Windows 11.
To help you determine whether a background program is interfering with the upgrade, a "clean boot" may be needed. See How to perform a clean boot in Windows.
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0x800700B7 0x2000a | Windows Setup terminated unexpectedly due to another process running in the background. Uninstall any antivirus or antispyware software and update again. |