Forum Discussion
>>Checking Media Presence……
A client (doctor) left an exam room. When the doctor came back, there was a black screen with the following on it. >>Checking Media Presence…… >>Media Present…… >>Start PXE over IPv4. The doct...
We have a duplicate system setup at our office and we have tried to duplicate the problem. We even left the EMR open and re-booted. Login got the desktop screen with app closed.
Well, I still B confused. Since this Amazon vendor offers only "call" Lenovo or Microsoft support, I think I am returning the PCs and getting them from another pre-checked vendor.
Another clue. Just happened again about the same time about 5:30pm hmmmm
So, I said to myself.../self way aren't you checking the Event Viewer like you should be. Both issues were about the same time. Event view says;
Computer: Wkstation4
Description:
Faulting application name: Lenovo.Modern.ImController.PluginHost.SettingsApp.exe, version: 1.1.16.0, time stamp: 0x5afb4b77
Faulting module name: EventMonitor.dll, version: 1.2.233.2, time stamp: 0x5b52ef0f
Exception code: 0xc0000005
Fault offset: 0x000000000000570c
Faulting process id: 0x1320
Faulting application start time: 0x01d434f7fd7101db
Faulting application path: C:\Program Files\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe
Faulting module path: C:\ProgramData\Lenovo\iMController\Plugins\DolbyAudioPlugin\x64\EventMonitor.dll
Report Id: 70c0179a-007c-442a-972a-39480b7dda1e