Forum Discussion
>>Checking Media Presence……
Even if it wasn't a thin client, I'm pretty certain no doctor or patient files would reside on that machine, again for the reasons already stated, plus the fact that doctors would need to be able to float from machine to machine. In any case if it was a hardware fault the system wouldn't ask for saving, it just does it. That's the purpose of the modern "Stop Code". It freezes and saves everything before rebooting.
We have a duplicate system setup at our office and we have tried to duplicate the problem. We even left the EMR open and re-booted. Login got the desktop screen with app closed.
Well, I still B confused. Since this Amazon vendor offers only "call" Lenovo or Microsoft support, I think I am returning the PCs and getting them from another pre-checked vendor.
Another clue. Just happened again about the same time about 5:30pm hmmmm
So, I said to myself.../self way aren't you checking the Event Viewer like you should be. Both issues were about the same time. Event view says;
Computer: Wkstation4
Description:
Faulting application name: Lenovo.Modern.ImController.PluginHost.SettingsApp.exe, version: 1.1.16.0, time stamp: 0x5afb4b77
Faulting module name: EventMonitor.dll, version: 1.2.233.2, time stamp: 0x5b52ef0f
Exception code: 0xc0000005
Fault offset: 0x000000000000570c
Faulting process id: 0x1320
Faulting application start time: 0x01d434f7fd7101db
Faulting application path: C:\Program Files\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe
Faulting module path: C:\ProgramData\Lenovo\iMController\Plugins\DolbyAudioPlugin\x64\EventMonitor.dll
Report Id: 70c0179a-007c-442a-972a-39480b7dda1e