Forum Discussion
santoshheisnam
Feb 15, 2024Copper Contributor
can't upgrade to windows 11 insider preview 10.0.26058.1100 (ge_release) error code 0xdx0000034
i am using a surface pro x 1876 model
Andrew998
Mar 07, 2024Copper Contributor
I believe I've now fixed this. I believe I was able to upgrade to this release by uninstalling the AMD Special Tools Driver. It would be good to know if this works for anybody else.
- HeinserApr 02, 2024Copper ContributorI can confirm the issue is with the AMD gpu drivers, i removed them with DDU and performed update and went fine
- XmattXMar 07, 2024Brass ContributorThat can’t be the only reason it’s failing, since I’m on a laptop without any AMD software whatsoever on it, but I’m glad it worked out for you.
- gbonaiutiMar 07, 2024Copper Contributor
XmattX I solved the problem, after three weeks of failed attempts, by uninstalling the AMD Adrenaline drivers. I believe the incompatibility is with AMD products
- XmattXMar 07, 2024Brass ContributorBut I’m running Intel…. 😫
- Andrew998Mar 07, 2024Copper ContributorI did make one other change but discounted it because it was always likely to be a driver problem.
The other change I made was to install the Chinese (Basic) language.