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Cỏ Dại Nhin's avatar
Cỏ Dại Nhin
Brass Contributor
Sep 13, 2017

Can't update the build 16288.1 (rs3-release)

 When update the new build 16288, I get the notice "An update is being prepared for your device, but it's not quite ready yet. We'll keep trying or you can try again now" (with error 0x80240034)
Andrei Dancau's avatar
Andrei Dancau
Copper Contributor
Sep 13, 2017
Same problem here. Stopping and starting the Windows Update service / deleting the download folder under SoftwareDistribution did nothing.
  • Obiwan Rei's avatar
    Obiwan Rei
    Copper Contributor
    Sep 15, 2017

    Try this.  Download wu170509.diagcab, save it to your desktop,  run it... I hope this solves your problem.. Good luck.

    • PRINCE KING's avatar
      PRINCE KING
      Copper Contributor
      Sep 17, 2017

      Doesnt help any thing tried many times and still dont install more than 13 % and start roll back, , Just around the corner I will quit windows insider because its only problematic get any thing down for the moment.

      • Abhijit Chanda's avatar
        Abhijit Chanda
        Copper Contributor
        Sep 17, 2017
        Delay upgrading to this if you have surface pro 3. I have run in to problem since I upgraded yesterday.
    • Kieran Hill's avatar
      Kieran Hill
      Copper Contributor
      Sep 17, 2017

      wu170509.diagcab did not work for me.. also en_gb

    • Nihad Perva's avatar
      Nihad Perva
      Copper Contributor
      Sep 16, 2017

      i tried multiple things sfc scannow found errors and the update repair fixed also something but the only thing that changed was that the update stops at 12% now and not at 13%

      • Dániel Buga's avatar
        Dániel Buga
        Copper Contributor
        Sep 16, 2017

        After like 15 or so failed install attempts, deleting C:\$WINDOWS.~BT and C:\Windows\SoftwareDistribution\Download solved the 12% fail for me and 16288.1 installed just fine after that.

  • Obiwan Rei's avatar
    Obiwan Rei
    Copper Contributor
    Sep 15, 2017
    Andrei Dancau wrote:
    Same problem here. Stopping and starting the Windows Update service / deleting the download folder under SoftwareDistribution did nothing.


    Wonder why others couldn't download/install Build 16288.  I got mine smoothly and so far it's working fine.  For those who are having problems...try this and I hope it will work.  Download wu170509.diagcab and run it.. Good Luck.

  • Obiwan Rei's avatar
    Obiwan Rei
    Copper Contributor
    Sep 15, 2017

    Wonder why others couldn't download/install Build 16288.  I got mine smoothly and so far it's working fine.  For those who are having problems...try this and I hope it will work.  Download wu170509.diagcab and run it.. Good Luck.

    • Deleted's avatar
      Deleted
      Sep 16, 2017
      Obiwan Rei wrote:

      Wonder why others couldn't download/install Build 16288.  I got mine smoothly and so far it's working fine.  For those who are having problems...try this and I hope it will work.  Download wu170509.diagcab and run it.. Good Luck.

      This suggestion worked for me. Weird because it just deleted the update file which I had done manually already. However it worked so that's all I care about. Thanks again.

      • Michael Vlcek's avatar
        Michael Vlcek
        Copper Contributor
        Sep 16, 2017

        Solution for all with main language german found.
        Go to deskmodder.de and load the iso 16288.1 then install with setup.exe from iso. It work's fine...

  • Max Kossatz's avatar
    Max Kossatz
    Copper Contributor
    Sep 13, 2017

    Same problem here on my Surface Pro 4. Tried Windows Update Troubleshooter, no success.

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