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AmineTaoufiq's avatar
AmineTaoufiq
Copper Contributor
Mar 11, 2024

can't make updates

Please i have problems with my laptop i can't make update ( We couldn't install updates because there's a problem with the date and time information on your device. Make sure your date, time, and time zone settings are correct and we'll try again later. ) , i can't watch right now any videos in Youtube or other sites ( Audio renderer error. Please restart your computer) And i even can't reset my laptop because ( Required files are not trusted, The files certificate may have expired or the files might be modified by others )

    • AmineTaoufiq's avatar
      AmineTaoufiq
      Copper Contributor
      i checked many times . i even gave access to my laptop to support but they can't help and they advise me to share here my problem
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Also check the time zone, sometimes your date and time are correct but because you select a wrong time zone, it shows incorrect date and time.
        For technical questions it is better to ask on:
        https://answers.microsoft.com/en-us

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