Forum Discussion
Can't log-in to Paypa1 when in Windows computer?
Recently, I have been unable to log into my PayPa1 account from Windows computer. First noticed it about a week ago when trying to complete a transaction. Called PayPa1 Customer Support and they were no help...just tried to placate me by giving me some BS and a long and laborious work-around. While I was on hold waiting for a supervisor, I found my own way to complete a delicate transaction (Right clicked the Pay Now Tab > copied the hyperlink > opened Chrome > pasted the link into the address field, and DONE).
My Question is: has/is anyone else experiencing this issue? If so, did you find the reason and, maybe a fix???
I have no problem logging on to PP when in Chrome but when in Windows computer the 'enter your password' page shown up, excepts my password information, but when I hit the 'log in' button...nothing, it seems the click action doesn't create an event?
1 Reply
Since login works in Chrome but not in other methods, focus on browser troubleshooting first. Clearing cache, disabling extensions, updating browser, or trying a different browser can often fix script or UI issues.
