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dona1603's avatar
dona1603
Copper Contributor
Nov 26, 2021

CANT CONNECT TO THE INTERNET

Whenever i connect my laptop to the wifi it either shows no internet or the wifi sign goes off. But when i connect my phone to the wifi it runs perfectly.

  • Little_Joe's avatar
    Little_Joe
    Bronze Contributor
    Trying to uninstall KB500xxxx series of Cumulative updates those security patch are the reason cause such issues.
  • TheNeonite770's avatar
    TheNeonite770
    Copper Contributor
    Had the same problem also, but I got it fixed, may I see the settings of your firewall?
  • Little_Joe's avatar
    Little_Joe
    Bronze Contributor
    Why u guys keep look at FW??? This have nothing to do with FW!! As per my previously reply this is impacted by the Windows Security Patches... Pls try to uninstall KB5006670 / KB5005565 / KB5005033 or try to install the latest KB5007186 to retry.
    • TheNeonite770's avatar
      TheNeonite770
      Copper Contributor
      This person had the same problem with mine but I fixed it with the FW settings... it's because the firewall is blocking all connections.
      • Little_Joe's avatar
        Little_Joe
        Bronze Contributor
        Kind of strange to me... can u pls share the screenshot for us?

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