Forum Discussion
Cannot update window from 24H2 to 25H2(update already available)
Hi.
I faced problem that i cannot update window to 25H2 it shows error "We couldn't install this update, but you can try again 0x800f0983" i already try multiple time in past few week but it still got the same error
Solution that already try(contact with Microsoft support)
- sfc /scannow -> no problem at all
- DISM.exe /Online /Cleanup-image /Restorehealth -> no problem at all
- chkdsk /f /r -> no problem at all
- in place update (reinstall window) -> got this error 0x8007042B - 0x2000D - Installation failed in the SAFE_OS phase with an error during MIGRATE_DATA Operation
any idea how to solve the problem?
5 Replies
- emmanuelchoquetCopper Contributor
for me no 0x800f0983 but 0x8007042B - 0x2000D - Installation failed in the SAFE_OS phase with an error during MIGRATE_DATA Operation.
Being unable to update, I switched to Windows Insider Beta Canal, and the update to Version 10.0.26220 Build 26220 succeeded. I just do not know if I'll stay in Beta Canal or rollback to standard distribution when it'll be possible.
- emmanuelchoquetCopper Contributor
For me no error code 0x800f0983, but error 0x8007042B - 0x2000D - Installation failed in the SAFE_OS phase with an error during MIGRATE_DATA Operation.
I'm now trying to switch to windows insider beta, to try to jump over this failing update. I'll keep u posted here.
Make sure you disconnect external devices temporarily while upgrading.
- emmanuelchoquetCopper Contributor
Same error. Did you succeed in fixing this. Support tells me to do a clean install from the iso, but I would loose my apps.
- CameronFordIron Contributor
The error code 0x800f0983 and the issues you've described suggest a deeper problem with the Windows component store or system files that is preventing the update from completing successfully. Since you've already tried common troubleshooting steps like SFC, DISM, chkdsk, and even in-place reinstallation.