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Scarrab's avatar
Scarrab
Copper Contributor
Jun 07, 2024

Cannot leave insider program, never signed up

Hello, I am having an issue where I want to leave the insider program as I never signed up for it, but when I click leave program, the window continues loading and does not provide any way for me to leave. 

I am currently unable to update my PC and Microsoft support has let me know that they cannot help me because I am in the insider program. I never signed up for this and I want out so that I can fix my PC.

7 Replies

    • Scarrab's avatar
      Scarrab
      Copper Contributor
      No I have not, I cannot leave the program no matter how I try.
      • Olson_Zurk's avatar
        Olson_Zurk
        Copper Contributor
        If none of the above steps work, you can try uninstalling and reinstalling Windows. This will remove all your files and settings, so make sure to back up your important data before doing so
  • Holaway's avatar
    Holaway
    Steel Contributor

    Scarrab 

    Check Insider Settings: Go to Settings ➔ Update & Security ➔ Windows Insider Program. Check if it shows that you are indeed enrolled. Sometimes, a display error might make it seem like you are in the program when you are not.

    • Scarrab's avatar
      Scarrab
      Copper Contributor

      Holaway Support viewed my update history logs and from those was able to confirm that my most recent update is using a release from the insider program, not the public build. 

  • Scarrab same here, my new pc just got insider updates without me being in insider program.

    when i go to the webpage i can't load it if I'm logged in to any account.

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