Forum Discussion
Cannot install Insider Preview 18305
- Dec 31, 2018
Troubleshooting upgrade errors from one Insider version to the next always involves detailed troubleshooting. In your case I would say the download of the version is just fine, its in the upgrade process that you issue lies. I have blogged https://www.onthewinside.com/blog/how-to-troubleshoot-a-bad-upgrade-part-2-lets-dig-deeper about ways to look into this. It involves some digging that some are not comfortable with doing. If you are adventurous, consider going down this route. In my blog post my issue was a problem with a new version of Dot Net and IIS. I suspect your version has to do with the windows store. First thing first is to get some more information about your error
Check out my blog post or run the Microsoft utility SetupDiag https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag to find some more information. Post what you get along with some details, does this machine have a lot of windows features enabled or extra software installed?
**bleep** luck and let us know if you can get some details on your error
Murray
Ok guys, thans for everyone who suggested different methods of fixing this problem I had, but in the end, I managed to fix it. It was actually down to the fact that the Telemetry had been somehow reset to BASIC and not FULL. Once I managed to reset this back to full, and reset the machine, the download of 18305 was found, now it's in the process of being installed. Will let you know of the outcome of it, but I think it's safe to say, we can now consider this matter closed.
- TvargaaDec 25, 2018Copper Contributor
I am curious to know if it installed for you. I had issues downloading too. When I tried to install it would get stuck and I’d have to quit. Eventually I burned the ISO to USB and got it to install. But although I have reset update and changed registry keys over and over I cannot get 18305 to install. And of course there is no ISO to download. I have a Dell XPS laptop. I’d appreciate any advice.
thanks
- alezan70Dec 31, 2018Copper Contributor
I am facing the exact same problem, cannot updated insider preview from 18282 to 18305 on my Dell XPS. Windows Update downloads all the files, restarts but when it reach 10% it just restarts the laptop. Error 0x80070490
- MurrayWallForteDec 31, 2018Iron Contributor
Troubleshooting upgrade errors from one Insider version to the next always involves detailed troubleshooting. In your case I would say the download of the version is just fine, its in the upgrade process that you issue lies. I have blogged https://www.onthewinside.com/blog/how-to-troubleshoot-a-bad-upgrade-part-2-lets-dig-deeper about ways to look into this. It involves some digging that some are not comfortable with doing. If you are adventurous, consider going down this route. In my blog post my issue was a problem with a new version of Dot Net and IIS. I suspect your version has to do with the windows store. First thing first is to get some more information about your error
Check out my blog post or run the Microsoft utility SetupDiag https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag to find some more information. Post what you get along with some details, does this machine have a lot of windows features enabled or extra software installed?
**bleep** luck and let us know if you can get some details on your error
Murray