Forum Discussion
Cannot install Insider Preview 18305
Troubleshooting upgrade errors from one Insider version to the next always involves detailed troubleshooting. In your case I would say the download of the version is just fine, its in the upgrade process that you issue lies. I have blogged https://www.onthewinside.com/blog/how-to-troubleshoot-a-bad-upgrade-part-2-lets-dig-deeper about ways to look into this. It involves some digging that some are not comfortable with doing. If you are adventurous, consider going down this route. In my blog post my issue was a problem with a new version of Dot Net and IIS. I suspect your version has to do with the windows store. First thing first is to get some more information about your error
Check out my blog post or run the Microsoft utility SetupDiag https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag to find some more information. Post what you get along with some details, does this machine have a lot of windows features enabled or extra software installed?
**bleep** luck and let us know if you can get some details on your error
Murray
So it looks like you are a couple builds behind if you are on the Fast Ring. You didn't mention if your machine was domain joined to a work or corporate domain. Are the downloads coming straight from Microsoft or are you connected to a corporate WSUS server? If you are not connected to a Wsus, you can try a couple different things to reset the windows updates with this script https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78
This starts the updates from scratch and will re initiate the downloading. This is, from all I have seen is quite harmless and has a good chance of success.
If you are domain joined and using a WSUS server, its time to talk to you admin
If not do you have any errors in the eventlog or running setupdiag to see if there are any issues?
I can post a troubleshooting link on some more techniques to get you unstuck. Let me know
Murray