Forum Discussion
Daniel Swartz
Apr 11, 2019Copper Contributor
Cannot Install 18875
I am on the latest 1903 build and I have a couple machine that refuse to install the latest 18875 build. I have cleared the software distribution folder, restarted, stopped and started services etc. Nothing lets me install it.
I know others are having the issue I have seen posts. Anyone have a work around that works or do I have to wait on MS?
FINALLY got this going. Thanks to the Windows 10 Feedback App somone got me to try these steps
This is what worked for me:
Services > Windows Search > Stop
Services > Windows Search > Properties > Startup type > Disabled
Command Prompt (Admin) > net stop wuauserv
Command Prompt (Admin) > net stop bits
Command Prompt (Admin) > net stop dosvc
Delete the folder: C:\Windows\SoftwareDistribution (rmdir /S /Q %windir%\softwaredistribution)
Restart the PC
Settings > Update & Security > Windows Update > Check for updates
- Daniel SwartzCopper Contributor
FINALLY got this going. Thanks to the Windows 10 Feedback App somone got me to try these steps
This is what worked for me:
Services > Windows Search > Stop
Services > Windows Search > Properties > Startup type > Disabled
Command Prompt (Admin) > net stop wuauserv
Command Prompt (Admin) > net stop bits
Command Prompt (Admin) > net stop dosvc
Delete the folder: C:\Windows\SoftwareDistribution (rmdir /S /Q %windir%\softwaredistribution)
Restart the PC
Settings > Update & Security > Windows Update > Check for updates
- Larry5511Copper ContributorThis worked perfectly, thanks for your help. You need to tell Microsoft how to cure their problem.
- DeletedStop the Windows Update service via CMD running as admin and run this command "net stop wuauserv" then open File Explorer and open this path "%windir%\SoftwareDistribution" delete everything inside it but don't delete the folder. Open Windows Settings or via Win+I, run Windows Update and it should download and install normally.
- Manny AlonzoCopper Contributor
I've done those steps and more, still Build 18875 fails to install from 18362.86. It stops between 14% and 35%
Deleted wrote:
Stop the Windows Update service via CMD running as admin and run this command "net stop wuauserv" then open File Explorer and open this path "%windir%\SoftwareDistribution" delete everything inside it but don't delete the folder. Open Windows Settings or via Win+I, run Windows Update and it should download and install normally.- this topic should be marked as SOLVED, because Microsoft published a fix for this a week ago.
- Daniel SwartzCopper ContributorI did do this. Both with command line and GUI. That’s what I meant by clearing the software distribution folder