Forum Discussion
George124
Jun 17, 2023Copper Contributor
Can not use Windows Update
Hi, I don't know why my Microsoft Store and Windows Update aren't working, I think it's because some of my services are missing. Recently, I downloaded an EXE file called "Defender Control". Beca...
Reza_Ameri
Jun 17, 2023Silver Contributor
Where did you download this .exe file?
Do you have the installation file?
Try download and run a full system scan with:
https://learn.microsoft.com/en-us/microsoft-365/security/intelligence/safety-scanner-download?view=o365-worldwide
Do you have the installation file?
Try download and run a full system scan with:
https://learn.microsoft.com/en-us/microsoft-365/security/intelligence/safety-scanner-download?view=o365-worldwide
George124
Jun 18, 2023Copper Contributor
I think it's a popular program that used for disable Windows Defender.
I still have the file. I don't think it's a virus. I think it changes my dns or delete some services.
The system scan doesn't work for this.
I still have the file. I don't think it's a virus. I think it changes my dns or delete some services.
The system scan doesn't work for this.
- Reza_AmeriJun 18, 2023Silver ContributorDid you preform the scan?
If yes, what was the result?
Try upload it to the following website:
https://www.virustotal.com/gui/home/upload- George124Jun 19, 2023Copper ContributorThe scan says there is no problems in my computer.
I uploaded it, the website says "42 security vendors and 2 sandboxes flagged this file as malicious."- Reza_AmeriJun 20, 2023Silver ContributorIn this case, I advise you to submit the file to Microsoft:
https://www.microsoft.com/en-us/wdsi/filesubmission
Explain about the issue and you may share the link from the VirusTotal too.