Forum Discussion
Nels Christianson
Sep 29, 2017Copper Contributor
Build 16288.1 printer problems
Hi.
Build 16288.1 doesn't recognize any of my printers.
I've left a couple messages regarding this on the feedback hub but didn't hear back. Hopefully someone here can help.
Here's a screenshot of errors when I print to two devices:
1- Epson printer
2- pdf
The status of the Epson printer is "Driver is unavailable".
The troubleshooter 'couldn't identify the problem'.
When I try to update the driver, Windows says the best one is installed.
The problem is resolved by reverting to build 16278.
- jan vonckenCopper Contributornet stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
- Nels ChristiansonCopper Contributor
Nope. Didn't help, although it DID get Windows to update to 16299.