Forum Discussion

jdmoises27's avatar
jdmoises27
Copper Contributor
Mar 07, 2024

BSOD/Intel Driver Update/Can't Install Update Windows 11 Insider Preview (10.0.26058.1400) KB5036080

I'm on build 26058 release 240209-1553. I have continually been getting BSOD errors that I researched and believed to be related to outdated Intel Wifi Drivers on my Surface Pro 9. I updated the Intel drivers and continue to have the same error. 

 

Windows Update is also saying I have an update available for Cumulative Update for Windows 11 Insider Preview (10.0.26058.1400) (KB5036080). It downloaded and attempted to install and gave me the error screen/undoing changes during installation. Now it's stuck at downloading 100% and never installs. 

 

Any advice besides a clean install?

 

Thanks ya'll. 

3 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Mar 07, 2024
    Make sure report this issue using the Feedback Hub app.
    Are you facing this issue in Safe Mode too?
    • jdmoises27's avatar
      jdmoises27
      Copper Contributor
      Mar 07, 2024

      Where is the feedback hub? I tried to get support through the Get Help option and they referred me to here because they do not provide support for Insider releases. 

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Mar 10, 2024
        If you open start and search for feedback, then you will see application called Feedback Hub app.
        Have you tried Safe Mode?
        For questions about Windows Insider, you may ask on:
        https://answers.microsoft.com/en-us/insider/forum

Resources