Forum Discussion
BSOD when connecting Xbox controller via bluetooth
1. Open terminal as administrator
2. List drivers with this command: pnputil /enum-drivers > drivers.txt
3. Type pwd and navigate to that path to find the text file. You can just copy paste the response into the file explorer.
4. Open the driver.txt file and search for 1.14.20.740 (this is problematic driver version). Take note of the driver file name. For me it was oem72.inf, for other user it was oem74.inf, for you it may be different.
5. Uninstall the driver by running the command: pnputil /delete-driver driverName.inf /uninstall /force, replacing the "driverName.inf" with what you got from the previous step
6. Restart computer and reconnect your Xbox controller. It should now work.
- Ajr37Jul 11, 2025Copper Contributor
Followed this but again the Green Screen (and what a horrible green) as soon as I connect an XBox Controller. Controller is an Elite v2 if that helps others.
- BintazminJul 06, 2025Copper Contributor
This worked for me. Thanks.
- RaikenJul 01, 2025Copper Contributor
Btw; as it worked for me, I also added it to the Feedback Hub:
https://aka.ms/AAvnjbu
Feel free to upvote and confirm. - RaikenJul 01, 2025Copper Contributor
Huge thanks, that drove me crazy, already bought a 5m USB cable xD
- RandomnickelJun 07, 2025Copper Contributor
Absolute legend, this has been diving me mad for a month!
- abrinkman78May 26, 2025Copper Contributor
You sir, are a hero.
- shubriMay 25, 2025Copper Contributor
This worked like a charm.
- michaeldperloMay 15, 2025Copper Contributor
For those who can't find the drivers.txt file in their C:\Windows\System32 folder: you might be able to find it in the folder you ran the terminal command from. For instance, when I opened the terminal I was already in the C:\Users\<my username> folder. From there I ran the command and the drivers.txt file appeared in the same folder.
But like the previous poster said, typing "pwd" in the prompt after pressing enter on the initial command will reveal its location.
- cvp_jMay 10, 2025Copper Contributor
This worked perfectly for me! Suggest it to be marked as a solution.
- TitoRedMay 04, 2025Copper Contributor
This works. Mine is oem68.inf. Thank you so much!