Forum Discussion
Omen651730
Jan 25, 2024Copper Contributor
BSOD, WHEA_UNCORRECTABLE_ERROR
Hello Community, From 10th of January I am facing BSOD WHEA_UNCORRECTABLE_ERROR on my HP OMEN 16 Laptop. The error kicks in when I try to Shut Down my Laptop. I have tried several Troubleshoot bu...
Omen651730
Jan 25, 2024Copper Contributor
Hello,
Thank you for your prompt response.
I have ensured that my laptop's BIOS, Drivers, Windows 11 is up to date. Despite collaborating with the HP support team and utilizing Windows Troubleshoot, the issue persists. Unfortunately, the laptop lacks any restore points, making a Windows restoration unfeasible. I've also conducted hardware tests in UEFI, and all results indicate that the laptop is in good condition. It's worth noting that the laptop is only two months old.
drouellette
Jan 25, 2024Copper Contributor
Just wondering if you've been able to dig through device manager, and look at any events on each of the common/core devices. as well as any crash dump files for clues