Forum Discussion

Ameer5CT's avatar
Ameer5CT
Brass Contributor
Dec 09, 2021

Bluetooth earphones doesn't work in Windows 11

Some Bluetooth earphones (like Haylou GT1) don't work on Windows 11 and it was working perfectly on Windows 10.

 

I think the problem with the drivers and especially with the earphone driver not with the Bluetooth driver because the Bluetooth works normally with the controllers.

 

Just to let you know when I disable the "Haylou-GT1 Avrcp Transport" driver and keep the "Haylou-GT1" driver enable it sometimes works but with very bad quality sound so I am some kind of sure it's a driver problem and that driver provider is Microsoft so I think you can fix it.

 

There is a lot of people who had the same problem, look at this link:
https://techcommunity.microsoft.com/t5/report-an-issue/bluetooth-earphones-doesnt-work-in-windows-11/m-p/2554552

 

I contacted Microsoft support and they say:
"Only our engineers have the access to its Windows 11"

 

So they advised me to post in here in windows insider
(I don't know why, I am not a Windows insider member, I just downloaded windows 11 when it's released for everyone.)

20 Replies

  • uelintons's avatar
    uelintons
    Copper Contributor
    Ameer5CT, I have the same earphones you have and the same difficulty. Occasionally it works on Zoom Cloud Meetings.
  • mcryan's avatar
    mcryan
    Copper Contributor

    Ameer5CT 

    We have the same problem

    What is your remedy for this 

    I hope the windows team recognize this problem

    and make an update and solutions to this

     

    Best Regards

     

  • Little_Joe's avatar
    Little_Joe
    Bronze Contributor
    Yes, this seems widely impact to non-mainstream Bluetooth headsets... I would suggest you to re-post your issue via Feedback Hub app on your Windows device in order to let MS engineer to investigate this issue and fix this in next build.
  • I have the same problem. I hope people help me fix that? Please, I can't use my headphone on windows 11
  • TLFulton's avatar
    TLFulton
    Brass Contributor
    Tozo does not work either. I rolled back to Windows 10 until 11 resolves it's driver issues

Resources