Forum Discussion

Ladybug1412's avatar
Ladybug1412
Brass Contributor
Oct 15, 2023

Bluethooth

Hello, I have a problem with my Bluetooth device for my hearing aid, I had audio and voice, since the new update, I only have audio
Reza_Ameri's avatar
Reza_Ameri
Silver Contributor
Oct 15, 2023
Do you know what update causing this issue?
Is there any other pending updates?
Ladybug1412's avatar
Ladybug1412
Brass Contributor
Oct 15, 2023
The latest update given to the insider (Windows 11 Insider Preview 23565.1000 (ni_prerelease))
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Oct 17, 2023
    Make sure report this issue using the Feedback Hub app.
    Try uninstall the update and see if that solved the issue, have a look at:
    https://support.microsoft.com/en-us/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0
    • Ladybug1412's avatar
      Ladybug1412
      Brass Contributor
      Oct 18, 2023
      hello, I don't know how to uninstall it
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Oct 24, 2023
        I just shared you a link in earlier message explaining how to uninstall it. You may refer to the above link and if there was any question, let me know.