Forum Discussion

sshashank0743's avatar
sshashank0743
Copper Contributor
Jul 23, 2022

Black Camera HP machine beta version

Hello Windows Insider Team,

 

I am running the beta version now and my camera is now all black screen. We tried running all troubleshooting steps, especially reinstalling camera drivers but it is not working. Please help with possible resolution as we are planning to go back to the normal version of Windows 11. The attached photos are included here too.

 

Thanks!

 

 

2 Replies

    • sshashank0743's avatar
      sshashank0743
      Copper Contributor
      I have already these troubleshooting methods but didn't work with any method.

      Microsoft support team has also tried remote access but the issue didn't resolve.

      While I am using an external camera or IP webcam or Droid OBS apps I am able to make videos through these apps but my laptop camera is not working.

Resources