Forum Discussion
Bitlocker
1. Check Your Microsoft Account
If BitLocker was set up using a Microsoft account, follow these steps:
Go to Microsoft’s BitLocker Recovery Key website. (https://aka.ms/myrecoverykey)
Sign in with the Microsoft account used when BitLocker was enabled.
Look for the key that matches your 32-character Recovery ID.
2. Check Your Work or School Account (If Managed by IT)
If your PC is managed by an organization, your IT department may have the key stored in Microsoft Entra ID (formerly Azure AD) or Intune:
Sign in to https://myaccount.microsoft.com/ with your work/school email.
Navigate to Devices > BitLocker Keys.
Match the Recovery ID with one of the keys listed.
3. Check Your Active Directory (For IT-Managed PCs)
If your PC is part of a company domain, ask your IT administrator to check:
Active Directory Users and Computers (ADUC) → BitLocker Recovery tab
Microsoft Endpoint Manager (Intune) → Device > Recovery Keys