Forum Discussion
Rudra29
Aug 21, 2021Copper Contributor
biometric drivers are missing in device manager.
biometric drivers are missing in device manager. this problem was occur after i updated to windows 11. so, there is bugs related drivers, please refer this issue.
- Aug 21, 2021Try check for Update and see if they are being offered using the Windows Update.
If not, try visit your device manufacturer website and download the driver for Windows 10 or the latest driver.
Make sure report this issue using the Feedback Hub app.
Reza_Ameri
Aug 21, 2021Silver Contributor
Try check for Update and see if they are being offered using the Windows Update.
If not, try visit your device manufacturer website and download the driver for Windows 10 or the latest driver.
Make sure report this issue using the Feedback Hub app.
If not, try visit your device manufacturer website and download the driver for Windows 10 or the latest driver.
Make sure report this issue using the Feedback Hub app.
- GauravChorariaJan 11, 2022Copper Contributor
Reza_Ameri My biometric device is also not shown in the device manager and it is showing that "there is no fingerprint scanner compatible" in the sign-in options. I checked for updates but there are none. This problem is after I updated to windows 11.
- muzayan_AbdeJan 27, 2023Copper Contributor
my finger print scanner is not compatible window and unavailable finger print and facial recognition ?
both is not working on window 11
- Reza_AmeriJan 11, 2022Silver ContributorMake sure report this issue using the Feedback Hub app.
You may try visit your device's manufacturer website and download and install the latest driver.
- Rudra29Aug 21, 2021Copper Contributoryeah i got it Reza_Ameri thank you. but, still got confused, why that driver disappeared suddenly from device manager
- Reza_AmeriAug 22, 2021Silver ContributorWelcome, it really depends, in some cases drivers is not compatible and prevent Windows installation and Windows will uninstall it. Sometimes driver is there but it is not working. In any case, because it is insider and is under testing and evaluations such issue are expected and when you file a report Windows team would be able to investigate and fix it.