Forum Discussion
Anydesk not connect when use Windows 11
Hello g-refundini,
are you using a Windows 11 VM hosted by Hyper-V? If so check if there is a session of anyone connected to the machine using Hyper-V. You should change the session option to basic session instead of enhanced session. This will help you connect with any desk. You have two ways of doing this:
or this:
My guess is that Any Desk is trying to use the same connection method as Hyper-V host so two same sessions can't be established at the same time.
Although I have checked that if you DO NOT install Any Desk and you just use the exe, it also works. This might not be your case but it could be helpful for you or others.
Best,
Isusko
- Hi isuskomeister!
After you mentioned hyper-v, I've enabled it on my baremetal Windows 11 and loaded the same iso on a gen2 vm and it still do not connect to anydesk network but when I loaded an Windows 10 iso and installed it, anydesk worked fine as an app and even after installing as a service!
Probably there's some issue in Windows 11 that prevents th connection..
Any thoughts on this?Hi danielbpm,
I understood your problem and I just remembered it happen the same to me once but using a W10. I had several physical machines connected to the same firewall with same W10 version installed in all of them but for some reason in one of the machines anydesk wouldn't connect to the network. I didn't manage to fix that because I didn't really need it.
But I might have some thoughts about the trouble, if you ensure your network works properly (as you mentioned W10 machine works, I assume your network is fine too), then you should check that Windows Defender Firewall has the following entry rules:
Also, for testing proposal you could unable the Windows Firewall temporarily. And if you need to take just the ports that Any Desk uses, these ports are stated in their https://support.anydesk.com/FAQ:
"To connect to the AnyDesk network port 80, 443 or 6568 is used. For standard listening port direct line connection is 7070 (TCP)."
It might not solve your problem, but this should be a thing to check. Also check if your W11 machine network is in public or private. Good luck and update me if you manage to solve the problem.
Best,
Isusko
- Hello isuskomeister!
Yesterday I started my w11 machine and immediately it connected to the anydesk network and I was puzzled because I haven't done anything.. I noticed that some updates were applied, maybe something changed idk.
As for your advice, I've done it all before and even with or without the firewall enabled, with or without rules for the app the w11 would not connect but the VM with w10 would.
I thank you for time and advices given and hope that the OP g-refundini has his issue solved as well, if not please provide us more information!
Kind regards,
Daniel