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Josew's avatar
Josew
Silver Contributor
Aug 14, 2025

After restarting the computer, the newuser account cannot be switched.

Hello everyone, after restarting my computer, I can't switch to the newuser account. I tried using pe and can see the original account, but after restarting, I can't enter the system. When I enter safe mode, it's the new user account.

1 Reply

  • Phillip's avatar
    Phillip
    Bronze Contributor

    This is a Windows user profile corruption issue where the registry hive for your main account is damaged or has permission problems. The fact that safe mode loads the new user while normal boot doesn't is a key clue.