Forum Discussion
Account of the last owner won't go away ?
That lingering account is likely tied to your uncle’s Microsoft account still linked to the device license. To fully remove it from the lock screen:
Go to Settings > Accounts > Email & accounts, and remove any old Microsoft accounts listed there.
Then go to Settings > System > About > Advanced system settings > Computer Name and click Change, to update the PC name if needed.
For the license, sign in with your own Microsoft account under Settings > Accounts > Your Info, then go to Activation and link the digital license to your account.
If all else fails, a clean reinstall will fully wipe all traces—but now you know what’s left behind.
That lingering account is likely tied to your uncle’s Microsoft account still linked to the device license. To fully remove it from the lock screen:
Go to Settings > Accounts > Email & accounts, and remove any old Microsoft accounts listed there.
Then go to Settings > System > About > Advanced system settings > Computer Name and click Change, to update the PC name if needed.
For the license, sign in with your own Microsoft account under Settings > Accounts > Your Info, then go to Activation and link the digital license to your account.
If all else fails, a clean reinstall will fully wipe all traces—but now you know what’s left behind.