Forum Discussion
Windows 365 resizing
When I first purchased MS 365 Business, I was told it was possible to upgrade my HD. I had numerous exchanges with MS Support before going ahead.
When I went ahead to try and do it, I received terrible advice that would have resulted in data loss if I had followed it.
I was told to buy a new subscription, link it to the user and delete the old subscription. I was specifically told by MS Support: "Technically you will just upgrade your subscription, nothing will happen to your files and data this is still intact".
Fortunately I did not delete my original subscription.
It now turns out that I cannot upgrade my HD size at all, unless I start from scratch with a new virtual PC. That is crazy. Who is going to compensate me for the cost of having to re-install all my third party software and all my data? I am very unhappy about this. I did check it out beforehand and asked all the right questions and was given the wrong advice by MS on numerous occassions. . Not happy at all!!!
- BrentWPueblaFeb 06, 2024Copper Contributor
gratefulmac Yes - they are clearly very confused about their own licensing.
- Lakshmi_RayasamFeb 16, 2024Microsoft
Hi BrentWPuebla
We heard your feedback and are working on some improvements made in response to your business needs. We are excited to share that “Resize for W365 Business is actively being worked on!
Please follow the In development - Windows 365 Business | Microsoft Learn(pro tip; check out our "in development" doc as this doc has all our roadmap items)
for more details on the feature. Also please make sure you check the What's new in Windows 365 Business | Microsoft Learn to know when the feature goes live .
- Lakshmi_RayasamFeb 16, 2024Microsoft
We heard your feedback and are working on some improvements made in response to your business needs. We are excited to share that “Resize for W365 Business" is actively being worked on. Please follow the In development - Windows 365 Business | Microsoft Learn(pro tip; check out our "in development" doc as this doc has all our roadmap items)
for more details on the feature. Also please make sure you check the What's new in Windows 365 Business | Microsoft Learn to know when the feature is live .
Thank you for using Windows365.