Forum Discussion
GreenBear
Aug 22, 2022Copper Contributor
The update KB5012170 fails with error 0x800f0922
Hello, I am using Windows 365 Business and noticed that update KB5012170 cannot be installed. It always fails with error code 0x800f0922. This seems to be a known issue as it is documented here: ...
- Aug 22, 2022In general, you have to wait for the fix and as you said updating hardware and firmware are in hand of Microsoft. You may also create a support ticket and contact Microsoft Support for more help.
johnjjohn
Nov 30, 2022Iron Contributor
No resolution and per MS support "the issue is recognized, and a fix is coming.". I've been told to wait until the fix is released, and there is no timing for a fix.
Miguel Sanabia
Nov 30, 2022Brass Contributor
johnjjohnI am surprised you are still seeing this occurring as ours was remediated after opening a Microsoft Premiere Support case. I was then advised product team was reviewing and shortly deploying a fix. Since then, we now see that KB successfully updated on our CPC desktops.
- johnjjohnNov 30, 2022Iron Contributor
That is strange. Some of our CPC's no longer display the update, while other display the last failed attempt to install.
- Miguel SanabiaNov 30, 2022Brass ContributorIs the last failed attempt recent.? Do you still see those workstations attempting to download that KB? I find your situation odd as some no longer display while others are failing.
What I noticed on ours - all that I checked showed up with successfully updated KB. I would of expected MS would of skipped or made this KB not applicable to CPC since it seems linked to TMP and related to Secure Boot - which on CPC SB state is off- johnjjohnNov 30, 2022Iron ContributorI agree, very odd. The update is still listed on some with a last attempt date of last month, while others it is not listed.