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Ianpalmerarchitects365's avatar
Ianpalmerarchitects365
Copper Contributor
Nov 16, 2021
Solved

Office 365 crash on Mail signature and stationary changes

Hi

I have recently downloaded O365 and have an issue with it crashing when clicking the signatures and stationary boxes to edit.

The suggestion is that this relates to the language English...the only solution is to load in a different language....is this really correct?

 

  • Ian

    Looks like a reoccurance of a bug previously fixed. Looking at this thread https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-crashes-when-trying-to-create-a-signature/f52b8866-0892-4858-b85b-0fdaa2e3d751?page=2 it looks like a fix may well be in the next build of Microsoft 365 Apps (aka Office 365)

    " The localization team has implemented a fix and it first went into Dogfood build 14712.20000. The fix should get to production in the next build that goes to Current Channel. Current Channel is at Version 2110 Build 14527.20276. Assuming no issues the fix will go into the very next build to CC which you can monitor for here, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Docs.

    There is no next build on the schedule yet but hopefully it will be soon. The next build that is planned is Version 2111 scheduled for 11/29/21. The fix will be in this build too. I would expect at least one more build of Version 2110 before that build goes to prod."

    Keep an eye on the release notes: https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

    Hope This helps 🙂

1 Reply

  • CookieW's avatar
    CookieW
    Brass Contributor
    Ian

    Looks like a reoccurance of a bug previously fixed. Looking at this thread https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-crashes-when-trying-to-create-a-signature/f52b8866-0892-4858-b85b-0fdaa2e3d751?page=2 it looks like a fix may well be in the next build of Microsoft 365 Apps (aka Office 365)

    " The localization team has implemented a fix and it first went into Dogfood build 14712.20000. The fix should get to production in the next build that goes to Current Channel. Current Channel is at Version 2110 Build 14527.20276. Assuming no issues the fix will go into the very next build to CC which you can monitor for here, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Docs.

    There is no next build on the schedule yet but hopefully it will be soon. The next build that is planned is Version 2111 scheduled for 11/29/21. The fix will be in this build too. I would expect at least one more build of Version 2110 before that build goes to prod."

    Keep an eye on the release notes: https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

    Hope This helps 🙂