Forum Discussion
rocky_watson
Dec 18, 2023Copper Contributor
Microsoft 365 installation error code 30015-2016(3)
I'm getting and error code 30015-2016(3) when trying to install Microsoft 365 Offline software
LeonPavesic
Dec 19, 2023Silver Contributor
Hi rocky_watson,
here are several potential solutions based on the error code you've posted:
Temporarily Disable Firewall and/or Antivirus:
To address error code 30015-2016, consider disabling your firewall or antivirus temporarily.
You can also alternatively create an exception rule for Microsoft Office installation or upgrade to resolve the issue.Run System File Checker (SFC) Scan:
It's possible that the error code is occuring due to missing or corrupted system files.
To address this, log into your administrator account and run an SFC scan to automatically detect and replace any corrupted system files.
# Open Command Prompt with administrator access
# Run each command below and wait for the scan to complete.
SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Use the Office Deployment Tool:
If the problem persists, try using the Office Deployment Tool.
This tool enables you to download and install or reinstall Microsoft 365 applications offline.
Download Office Deployment Tool from Official Microsoft Download Center
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Kindest regards,
Leon Pavesic
(LinkedIn)